I am running the latest versions of Windows 10 and Outlook 2016. The problem I am having is that Cloudmark is constantly disconnecting from Outlook and the spam filtering is no longer active and working. The DesktopOne toolbar is there, I can click "Block" and the email is filtered/moved to the spam folder. But, it is no longer automatic, filtering is not working unless I click "Block". When I close Outlook and re-open it, DesktopOne toolbar is gone from Outlook. I then have to open the Cloudmark DesktopOne app and use the "add another account" to re-connect Outlook and Cloudmark. This is aggravating and a serious problem for me. Why does Cloudmark disconnect? How do I resolve this? I have completely uninstalled Cloudmark and tried again from scratch but this does not have any affect.