As per the End of Life Announcement of Cloudmark DesktopOne (viewtopic.php?f=9&t=5485
), the Cloudmark DesktopOne Community Forum is now in read-only mode. Users may continue to peruse the forum until 1 Dec 2017 at which point it will be removed from the Cloudmark website.
The Cloudmark forum is a community-supported resource where members help each other find answers to their questions. Cloudmark Customer Service regularly patrols the Cloudmark forums, but does not respond to all customer questions.